Ordering and payment
What payment methods do you accept?
All major credit and debit cards, plus Shop Pay, Apple Pay and Google Pay. Shop Pay also lets you split your order into 4 interest free installments.
Can I change or cancel my order?
Email info@inyahweh.com as soon as you can. If your parcel has not shipped yet we will sort it out. Once it is with the carrier we cannot recall it, but you can return it.
Do you take pre-orders?
For some drops, yes. If an item is a pre-order it says so on the product page along with the expected ship date.
Shipping
Where do you ship?
The United States, for now. Email us if you are elsewhere and we will tell you when we open up your country.
How long will my order take?
In-stock pieces are processed within 2 to 3 business days, then delivered in about 2 to 5 business days by Standard or 1 to 2 business days by Express. Made-to-order pieces (marked on the product page) are produced after you order and typically arrive within 7 to 12 business days. You get a tracking number by email the moment it ships.
Is shipping free?
Yes on orders of $85 or more (subtotal after any discount code). Made-to-order pieces currently ship free on orders of $200 or more. Otherwise, Standard shipping is a flat $6.95. Express is $19.95 on any order and is available for in-stock pieces only.
Sizing and fit
How does INYAHWEH fit?
Everything is cut relaxed and oversized on purpose. Take your usual size for the intended silhouette, or size down if you want it closer to the body.
Where are the measurements?
Every product page has its own flat measurement table, and they are all collected on our Size Guide.
I am between sizes.
Email info@inyahweh.com with your usual size and the piece you are looking at. We will give you a straight answer.
Returns and exchanges
What is your return policy?
30 days from the delivery date on your tracking. Returns for store credit are free with a prepaid label, and store credit never expires. A refund to your original payment method has a $6 return shipping fee deducted. Items must be unworn, unwashed, with all tags and liners attached. Full detail is on our Shipping and Returns page.
Can I exchange for a different size?
Yes. Request a size exchange within 14 days of delivery by emailing us your order number and the size you need. The item must be unworn, unwashed, with tags attached and in its original packaging. You cover the return shipping; we ship the replacement free, subject to size availability. Final sale items cannot be exchanged.
How do I return something?
Email info@inyahweh.com with your order number. We will send a label and instructions. Please wait for approval before sending anything back.
My item arrived damaged.
That is on us, and it is covered for the full 30 day window. Send a photo as soon as you can, ideally within 7 days of delivery, and we will put it right at no cost to you.
The brand
What does INYAHWEH mean?
In Yahweh we trust. Every piece is built on that. Faith worn openly, without apology, in clothing you would actually reach for.
Will sold-out pieces come back?
Some do, some are one-time drops. Sign up to the mailing list and we will tell you before anyone else.
Still need help?
Email info@inyahweh.com. A person reads every message and we reply as quickly as we can, usually within 1 business day.